About Pathways

Pathways is a service initiated and delivered by Praxis Institute for Participatory Practices for organisations working at grassroot levels. It aims to ensure that the communities- at risk receive integrated care. It is an innovative tool that makes case management easier by maintaining their case records in one place and streamlines support provided by organisations to persons vulnerable to various kinds of risks and vulnerabilities. It provides a platform for generation of reports helping grassroots organisation analyse their own data and further use it for purposes like advocacy, planning, improved case management and monitoring. Strict privacy and data encryption controls protect victims’ identity and offer security far beyond paper-based systems.

Our Presence

UNDERSTANDING CASE MANAGEMENT

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INTAKE

Prepare profile of  the client and others associated with a case

PLANNING

 List out needs identified in the assessment process and determine steps for addressing them

MONITORING

 Regularly monitor the status of a case, identifying gaps and further steps to be taken

FOLLOW UP

Regularly check whether a client and his/her family are receiving appropriate services, reviewing the plans accordingly

JOURNEY OF PATHWAYS

Pathways is a digital case management system for  vulnerable communities.

It will support partner organisations in providing

 integrated care to 

communities at risk.  

The team members visited offices of different pilot partners to develop a better under-standing on case management, to understand their current format of case management and the challenges they are facing.  

After rounds of  meeting with the stakeholders a final structure was evolved. Partners were oriented on functioning and features of software. A live detailed demo was conducted after which the software was rolled out.

In 2019, Pathways was conceptualized

Meetings and visits with partners

Finalizing and launching of Pathways desktop version

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Onboarding partner NGOs

Experts panel review and designing 

 Kick off meeting was conducted with several  NGOs including the pilot partners. This 

meeting helped to understand their current challenges and expectations.   

Meetings were conducted with community members, ground level staffs and other experts. These meetings helped us to review the framework of Pathways, fine tune it as per their experiences, feedback/

suggestions.