Pathways is a digital service 
enabling frontline organisations
in India to manage case and
community data more effectively

REACH

26

Partner NGOs

24

Districts

1000

Communities

At present there are 26 NGOs on board Pathways. They are located in Rajasthan, West Bengal, Bihar, Uttar Pradesh and Tamil Nadu. The Pathways service currently hosts data from around 1000 communities located across 24 districts of India and has more than 2000 cases on the system. The partner organisations work with government agencies, frontline organisations and community leaders on a range of issues affecting vulnerable communities.

KEY ELEMENTS

Data Accuracy

A system that minimises the scope of data duplication and errors when compared with physical documents

CENTRALITY OF RIGHTS

An approach that upholds the rights of citizens to all entitlements provided by the state to ensure a life of dignity

DIGITAL SYSTEM

A cloud-based digital service to protect data, especially in disaster prone locations

EVIDENCE-BASED

A platform to store connected data and records at one place and facilitate seamless data analysis and engagement with stakeholders

PARTICIPATORY DEVELOPMENT OF SERVICE

During the process of evolving Pathways multiple meetings and demo sessions were conducted with partners and different stakeholders to understand their case management needs and expectations from the software